Vacation Rental Terms and ConditionsDeposits
50% is due at the time of booking. We accept Visa, MasterCard, and personal checks. The final 50% balance is due 60 days prior to arrival. If a credit card is used, the balance will automatically be charged to the card provided UNLESS Alpine Getaways is informed of an alternative method of payment PRIOR to 60 days of arrival. All reservations require an additional 4% booking fee. Checks must be mailed and received 60 days prior to arrival. Due dates for payment will be outlined in the confirmation sent at time of booking.
A $49.00 damage protection fee will be collected for any rental property. This fee covers up to $1,500.00 worth of accidental damage to the property. Any damage that exceeds $1,500.00 will be handled as a separate charge to the tenant. This fee is non-refundable.
Guests must sign a verification rental agreement at the time of booking in order to secure the reservation. Agreements can be faxed, emailed, or mailed.
Cancellations occurring at least 60 days prior to arrival will receive a total refund less a 4% booking fee. All rental monies shall be forfeited for cancellations 1-60 days prior to arrival date. Please note that there are no exceptions to the cancellations rules due to unfortunate circumstances such as weather, illness, medical emergency, or death. We strongly encourage you to purchase travel insurance, for further details please see below.
Alpine Getaways highly recommends that all guests purchase travel insurance to protect potential cancellation costs. Travel Insurance can be purchased through Red Sky Travel Insurance. You can find the details here or on their website.
Cleaning fees are charged for all rentals. Extended stays over 14 days may incur a departure clean above the initial fee. This will be assessed during the check-out inspection.
Alpine Getaways will provide a starter kit of supplies for each property (soap/shampoo, toilet paper, paper towels, detergent, etc.). Any additional supplies are the financial responsibility of the guest.
All properties are also equipped with a washer/dryer for guest usage during your stay. There is no cleaning service included during the rental of any property. If the guest wishes to have cleaning services during their stay, Alpine Getaways will be happy to make such arrangements at the expense of the guest.
Please contact Alpine Getaways if you have any questions, or for help booking your vacation. You can also explore our vacation rental properties and book online.